We want you to love your purchase! We offer easy returns:

-Within 30 days of delivery

-In the condition you received the product. Please be sure to inspect your order as soon as you receive it, and contact us immediately if your doll is damaged, so we can evaluate the issue and make it right!

-To start a return, please contact us at hello@pinopinoplush.com

For any other questions, please reach out to hello@pinopinoplush.com